Consuela

Matthew and Vanessa were incredible! So sweet, accommodating, professional, knowledgeable, and made my friend and I feel right at home! Talking to them and visiting Consuela’s store was the highlight of my Austin trip! Thank you for an amazing store experience and trip to Austin! I can’t wait to be back and see Matthew and Vanessa, and buy more bags!!

Came in for a gift and was a particular purse that was hard to find at the time. Called the store in advance to ensure it was in stock, friendly associate put me hold, confirmed it was, and allowed me to put on hold for a few hours so I could get there. When I arrived, I immediately fell in love with the vibe. Beautiful store! Vibrant colors and just made you feel happy walking in. I started considering buying myself one, lol. Went to the desk, they brought out the bag, asked if I needed anything else, offered a free beverage, asked if I needed it gift wrapped. Yes! It was the best experience and couldn't believe how seamless they made it for me. Such a cute place and bag!

Gorgeous, vibrant, colorful, one-of-a-kind unique, and sassy fashion at its best! I adore Consuela more than any brand I’ve ever come across and absolutely love the mission behind the company. These purses, bags, and accessories truly are ridiculously awesome and make everyone who notices them do a second take. I’ve never felt more chic in my life than when I’m flaunting one of my Consuela bags. If I could, I would have a closet filled with Consuela! My currenr favorites are the Ezzy Classic Tote and the Mack Embroidered Uptown Crossbody, which both stole my heart with the stunning floral stitching. Ezzy is my daily side kick, carrying everything and more (I call it my Barney bag), which is so necessary as a mom of a toddler. The sturdy yet soft leather straps make it very comfortable and easy to carry, even when loaded to the brim with items. Mack is surprisingly spacious given its small profile since the multiple zipper pockets make it convenient to store your phone and other bulky items. The store is so well laid out and organized, fun to look through, super cute, and the staff are wonderful. I love that several boutiques in the surrounding Austin areas have Consuela items displayed as well. Viva babe for life!

Went in today for my first Consuela purse. From the minute I walked into the door, the staff was so friendly and the store was laid out beautifully. I’m so happy I was able to try on the different bags I was looking at online. I found the perfect purse and matching wallet for myself! I could not have asked for a better purse buying experience.

I had an issue with a purchase and posted a 1 star review. With that being said customer service reached out to me and I had a spectacular experience with Steely the customer service representative. What started out as an issue I didn’t think would get resolved became one of the most amazing customer service experiences I’ve ever had with a company. It shows me the integrity of this company and how much they value their customers and their customers experience. They also stand by their beautiful bags and products and I was extremely impressed and happy with the outcome.